Primaris Customer Service Accessibility Policy

Issues:

Primaris is committed to providing its services to persons with disabilities in a manner that is consistent with the principles of respecting the dignity of persons with disabilities, equality of opportunity, integration, and independence. To request a copy of Primaris' written policies, practices and procedures regarding the provision of its services to persons with disabilities: e-mail [email protected] or contact the Senior Vice President, Human Resources at (416) 642-7800.

Feedback:

Persons who wish to provide feedback on the way Primaris provides services to people with disabilities may do so in the following ways:

  1. In person at the Administration Office within any of our properties
  2. In person at our Reception desk at 26 Wellington St E, Suite 400, M5E 1S2, Toronto, Ontario.
  3. By telephone at (416) 642-7800. Ask for the Senior Vice President, Human Resources
  4. In writing to Senior Vice President, Human Resources, Primaris, 26 Wellington St E, Suite 400, M5E 1S2
  5. By fax: (416) 640-7698 to the attention of the Senior Vice President, Human Resources
  6. Electronically by sending an email to [email protected]

All feedback will be directed to the Senior Vice President, Human Resources, and the Executive Vice President. Those who provide feedback may expect to receive a response, provided that the feedback has not been given anonymously and that contact information has been provided.